• Leeds

Job Description
Cogent Staffing are now looking for a specialist Claims handler with experience of Liability and proportioning culpability for any cases that have been brought forward by claimants.

The role of the liability specialist claims handler is to efficiently handle a variety of EL & PL (predominantly injury) claims allocated to them to ensure claims are handled in a proactive way in accordance with the company and client’s claims handling philosophy. The successful candidate will be working as part of a dedicated team to provide a first class proactive claims handling services for a major client.

Duties and responsibilities:

Liaison with clients, policyholders, brokers and solicitors.
Investigate allocated claims from the desk where appropriate, or via referral to an adjuster for site investigation when appropriate, to ascertain how and why events occurred and the legal liabilities of such
Obtain all necessary evidence and relevant documentation including detailed statements from witnesses and other informative sources.
Determine appropriate action for resolution of the case.
Consideration of rehab, medical or expert evidence and wages information when necessary.
Negotiate settlement where appropriate, within agreed authority limits.
Correspondence with all parties professionally to proactively progress the case through to conclusion.
Handle all cases in accordance with the client’s requirements
Maintain a proper reserve at all times by regular review.
Keep updated on any technical or legal changes relevant to your role, this may include participating in training programmes facilitated by the company.
All Staff are expected to carry out any reasonable instruction given by their senior manager, in line with business requirements.

Skills & Experience:

Minimum of 2 years’ experience of handling EL and PL injury claims and a sound understanding of the Low Value EL/PL Portal process. Experience of handling TPPD claims is desirable but not essential.

Job Types: Full-time, Permanent

Salary: £22,000.00 to £30,000.00 /year

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